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Terms and Conditions for Shipping Protection

Protection Costs: Babe Hair Shipping Protection costs 3% of the total products purchased.

What’s Covered? Covers packages and their contents from risks of physical loss or damage from an external cause (subject to the exclusions listed below) while in transit. Covers only packages shipped in [the US/North America/no restriction].

How to file a Claim: In order to file a claim, please fill in the CLAIM FORM found here: [link to claim form]

If you have documentation that says that your package was delivered, please wait 3 business days before filing your claim.

We reserve the right to request additional documentation. If we request additional documentation, you have seven business days to provide that documentation. If no response is received within seven days, we reserve the right to close the claim.

If your order appears to be lost, and the carrier is not scanning the order’s process, a claim may be filed after 7 days with no scan.