FAQ

Shipping & Handling

Where is my order?

It depends where you ordered from! If you placed an order here at babehairextensions.com, you received an email confirmation with tracking information. If you did not receive this email or you need immediate help, just call us at 888-840-2223 ext.2. If you placed an order locally through a distributor, please call them directly.

What to Purchase

Where does the hair come from?

All of Babe's ethically sourced, 100% human remy hair comes from different Asian regions known for donating or selling their luscious locks directly to us. Our tracking and transparency helps us share our positive fiscal impact on families and communities.

How many grams of hair do I need for a full head?

The average head of hair needs between 5 and 6 packs (120-150) grams. However, depending on the length and thickness of your clients hair, this can vary. Clients with thinner hair may need 100 grams, whereas clients with thicker hair could use up to 180-200 grams. Still have questions? Well, we have more answers! Check out our How Much Hair Is Needed Sheet (LINK) for more info.

How many strands come in one pack?

I-Tip and Fusion packs have 20 strands per pack
Tape-In packs have ten 1 ½” wefts, and
Hand Tied Weft packs have three 10” and two 5” wefts

To learn more, check out our Method Comparison Chart.

What color should I choose?

We have several colors to choose from in a wide variety of shades and levels. Remember, because the hair is 100% human, you can dye the hair to a level of your choice. To find the best color match, check out our Color Ring!

What is the difference between I-Tip and Fusion?

Our I-Tip method is also known as the beading method. It involves tiny aluminum beads created to hold the hair in place, alleviating the use of heat and glue and making the removal process much easier. Our Fusion method has 100% keratin tips, making it easy to blend upon application. To compare our methods, check out our Method Comparison Chart.

Hair Care

Will the extensions damage hair?

If installed and taken care of properly, hair will remain damage-free. For more information about caring for hair extensions, please view our Hair Care guide.

How do I recommend clients care for their hair extensions?

You should recommend they try not to expose the hair to chlorinated water or other harsh ingredients, always use a sulfate-free shampoo and conditioner, brush extensions daily, and avoid using self-tanning sprays. For a complete list of hair care instructions, check out our Hair Care guide!

What can my clients do with their hair once the extensions are in?

Hair extensions can be styled just as natural hair can be - from curling to blow-drying, to flat-ironing and styling. Heat protectants are recommended.

What is the best method for brushing hair with extensions in place?

When brushing, hold a hair at the roots and brush from the tip and work your way up. If you’re looking for a brush that is gentle on extensions and reduces frizz and tangles, try Babe’s Hair Extension Brush!

Can I dye Babe Hair Extensions?

Yes!* If you decide to dye our extensions, use only a semi or demi-permanent hair color. Do not lift the color, only deposit it. Be sure to keep the new color within two shades of the hair’s original color. Pro-tip: do a strand test first to make sure that the results will be what you want.

Selling + Distribution

Does Babe only sell to licensed cosmetologists?

Yes. We only sell our products through distributors or a verified account, in which a valid cosmetology license is needed. If you would like to offer Babe products in your salon, find your local distributor.